Welcome to the Privacy Notice for Exam Padi
This privacy notice explains how Exam Padi collects and handles your data because of your use of our products, including any information you supply when you use one of our products, sign up for our newsletters, or participate in one of our competitions.We want you to know that we value you highly and that your information is treated with the utmost care and privacy. Please contact us if you have any questions about how this data is used.
Consent
You agree to the collection and use of information in line with this Notice by accessing or using Our Services or Products. You may change your mind and withdraw your consent at any time by writing us at us@exampadi.ng. Please note that withdrawing your consent will not impact the lawfulness of any processing done before you withdraw your consent.The Data We Collect About You
We collect information about you when you sign up on Our Platform. This data could include the following: Name, username or alias, e-mail address, mailing address, location, class (in school), age, and phone number are all examples of profile data. Our payment service providers may additionally demand financial information such as your credit/debit card number, billing address, and payment options. Technical information, such as the type of mobile device and browser you use, your computer's IP address, information about the pages you visit, a mobile device ID or unique identifier, page view statistics, standard Web log data, still and moving photos, and so on; Marketing data, such as user feedback; and Usage data, such as the amount of time spent on Our app, when it was opened, device data, and learning statistics (time spent learning, lessons viewed, test scores, etc.)How We Use Your Personal Data
We will only use your personal information for the purposes for which it was gathered, which may include:- Registering you as a new user.
- To take care of your order and deliver it.
- To help us identify and provide the type of service offerings in which you are most interested;
- To enable us to create the most relevant content for you and to generally improve Our services.
- To manage your relationship with us.
- To recommend products or services that may be of interest to you.
- To help us identify and provide the type of service offerings in which you are most interested.
- To enable us to create the most relevant content for you and to generally improve Our services.
- To manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities.
- To send periodic emails and marketing materials regarding your interest in Our products and services;
- To send periodic emails and marketing materials regarding your interest in Our products and services.
Third-Party Links
We may incorporate or offer third-party items or services on Our Platform from time to time. As a result, Our Platform may include connections to websites that are owned and maintained by others. These third-party websites may have their own unique and independent privacy rules that regulate how your data is collected and processed. We strongly advise you to check their privacy policies because they will supersede this Notice. As a result, we disclaim any responsibility or liability for the content, activity, or privacy policies of third-party websites.Cookies
If you accept, Our Website will set cookies (small files comprising a string of characters) on your computer. These cookies enable us to distinguish you from other users of Our Website by uniquely identifying your browser. This allows us to keep track of your preferences and give you a tailored and seamless browsing experience on Our Website. We utilize so-called "analytical" cookies. They enable us to detect and count the number of visitors as well as see how they navigate the Website while on it. This enables us to improve the way Our Website functions, such as ensuring that people can quickly locate what they are looking for. We do not divulge any information.User Profiles
Every logged-in user has their profile. A unique personal identification number is provided to each profile, allowing us to ensure that only you have access to it.When you register, we construct your profile, assign a personal identification number (your User ID), and then send this personal identification number together with an activation link to your email address. This is a one-of-a-kind code. It's your ticket to smooth transit around Our Platform, allowing you to use it without having to fill out registration forms with information you've already given. You won't have to re-register if you transfer computers; simply use your User ID
Data Security
Your personal information is stored and processed on our systems in Nigeria. If We need to transmit your data to another nation, that country's data protection laws must be adequate. Please rest assured that We have implemented suitable security measures, such as access restrictions, firewalls, data encryption, and physical protection, to prevent your personal information from being lost, altered, disclosed, or used in an unauthorized manner. Furthermore, only those employees, agents, and contractors with a business need to know to have access to your data. These employees, agents, and contractors have a responsibility to always maintain confidentiality and will do so regularly.Also, please be aware that We have procedures in place to deal with any suspected personal data breach, and that We will notify you and any applicable regulator if We are legally obligated to do so.
Retention of Personal Information
We will store your personal information for as long as it is needed and following the purpose for which it was collected, including for tax, accounting, regulatory, and legal purposes. We will preserve your personal information for as long as we need it to handle or respond to any complaints, questions, or issues you may have about Our connection with you. In addition, in the event of a complaint or if We reasonably believe there is a risk of litigation in connection with Our relationship with you, We may keep your data for a longer period.You may notify us at any time if you no longer want to hear from us, and we will preserve only the bare minimum of information upon receiving such notice to guarantee that we do not contact you again. When there is no longer a legal, business, or user necessity for it to be retained, we will actively examine the personal information we hold and securely delete it, or in some cases anonymize it.
Your Legal Rights
You have the right to:- Ask for access to your personal information; (commonly known as a "data subject access request"). This allows you to obtain a copy of the personal information We have on you and verify that We are processing it lawfully. Please be aware that a request for access to data subjects may be subject to an administrative cost.
- Request that We correct the personal information we have on you. This allows you to have any incomplete or erroneous information We have about you rectified, however, We may need to verify the veracity of the new information you submit.
- Request erasure of your data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your data where you have successfully exercised your right to object to processing (see below), where We may have processed your information unlawfully or where We are required to erase your data to comply with local law. Note, however, that We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
- You have the right to object to the processing of your data if We are relying on a legitimate interest (or those of a third party) and there is something about your specific situation that makes you want to object to processing on this ground because you believe it infringes on your fundamental rights and freedoms. You also have the right to object if your data is being processed for direct marketing purposes. In rare situations, We may be able to show that We have compelling legal grounds to process your data that outweigh your rights and freedoms.
- Request that your data be transferred to you or a third party. We shall give your data in a structured, frequently used, machine-readable manner to you or a third party you specify. This privilege only applies to automated information that you permitted us to use or if we utilized the information to fulfill a contract with you. Please be aware that there may be an administrative cost associated with this request.
- Where We rely on consent to process your data, you can withdraw your consent at any time. However, the lawfulness of any processing carried out before you withdraw your consent will not be affected. We may not be able to offer you some products or services if you withdraw your consent. If this is the case, we will notify you when you withdraw your consent.
Security
We use a range of reasonable security measures at Exam Padi to preserve the confidentiality and integrity of your personal information.We have installed rigorous controls and security precautions at the technological and operational levels to prevent unauthorized access to your information. To ensure secure transmission of your data, our Platform employs Transport Layer Security (SSL/TLS). Once you've successfully logged into the platform, the padlock icon should appear in your URL address bar. The URL address will also begin with https://, indicating that the page is safe.
Please keep in mind that you have a crucial role to play in the security of your data. Without your username and password, no one can read or update your personal information, so don't give them away. We cannot, however, guarantee that security breaches will never occur because the internet is not a secure medium. As a result, we are not liable for problems such as hacking and other unauthorized third-party actions that violate Our reasonable security procedures.
